Policy

Contact

Use the channels below for support, abuse reports, billing questions, and security disclosures related to poriq cloud services.

Last updated: 2026-06-18

Support

For account issues, tunnel problems, billing questions, or refund requests, contact support@poriq.dev.

Abuse Reports

To report phishing, malware, spam, credential attacks, illegal content, or other misuse of poriq tunnels, contact abuse@poriq.dev.

Please include the affected hostname or port, timestamps, request details, and any evidence that helps us investigate quickly.

Security Disclosures

For responsible disclosure of security issues, contact security@poriq.dev.

Please avoid public disclosure until we have had a reasonable chance to investigate and remediate the issue.

Response Targets

We aim to acknowledge support and abuse reports within two business days. Urgent security and abuse issues are prioritized ahead of general product requests.